Booking & Salon Policies

Mirabelle.B · 44048 Lords Valley Ter, Ashburn, VA 20147 · 571-426-0602

Braiding is booked by the hour, and a full head can hold a chair for most of a working day. These policies exist so that both sides know what was agreed before the appointment starts.

Booking Policy

Appointments can be requested through the booking form on this site, or by calling 571-426-0602. Walk-ins are welcome when a chair is free, but booking ahead is the only way to guarantee your stylist and your start time.

A request is not a confirmed appointment. We confirm your slot by text, usually the same day. Your appointment is held once you have that confirmation.

The price of your service is agreed with you before the appointment begins. If your hair length, density or condition changes what the work requires, we tell you before we start — never after.

Most full-head styles run five to eight hours. We tell you which when you book so you can plan the day.

Please book at least 48 hours in advance. That notice is what lets us set aside the right amount of chair time for the style you have asked for.

Walk-ins are still welcome when a chair happens to be free, and for anything shorter notice than 48 hours it is worth calling 571-426-0602 — we will tell you honestly whether the day can take it.

Deposit Policy

A deposit secures your appointment slot. It is taken once your time is agreed, not at the moment you submit the booking form. Nothing is charged through this website.

Deposits can be paid by card, Zelle or Cash App.

Cancellation & Rescheduling

If you cannot make your appointment, tell us as early as you can. A braiding chair booked for six hours cannot be filled at short notice, which is the whole reason this policy exists.

Please give at least 48 hours' notice to cancel or reschedule. That is the same notice we ask for when booking, and it is what gives us a realistic chance of filling the time.

Rescheduling is treated the same as canceling and rebooking, so the 48 hours applies either way. Inside 48 hours, call 571-426-0602 and speak to us rather than leaving the appointment unfilled.

Late Arrival Policy

Arriving late shortens the time available for your style, and a shortened braiding appointment usually cannot simply be rushed — the parting and the tension are what the work is judged on.

If you are running late, call 571-426-0602 and we will tell you honestly whether the style can still be completed that day.

Refund Policy

Braiding is a service performed on your hair and cannot be returned, so completed services are not refundable. What we do instead is fix the work.

If something is wrong — a part is not straight, a section is too tight, a braid has slipped — contact us and come back in. Tension and finishing problems are corrected at no charge.

If your scalp is uncomfortable after an install, tell us. Do not wait it out. That is a correction, not a complaint.

Hair & Preparation

Come with your hair washed, fully dried and detangled unless we have agreed otherwise. Undone hair eats into the appointment and into the quality of the result.

If you are bringing your own hair, say so in the booking notes so we can tell you how much to bring for the style you want.

Children

We braid children's hair and we take our time with it. Every section is shown to the child before it is touched, and we check in throughout.

A parent or guardian must remain on the premises for the duration of a child's appointment.